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Retention & Loyalty

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The Science of Customer Emotions

The Science of Customer Emotions

Emotionally connected customers buy more, visit more often, care less about price, pay more attention to your messaging, and refer friends and family.

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Win Customers by Offering Flexible Subscription Options

Win Customers by Offering Flexible Subscription Options

Turn “subscription curious” consumers into loyal brand champions. Learn how to provide flexible subscription options and keep customers happy month after month.

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How Do Online Retailers Harness the Power of Personalization?

How Do Online Retailers Harness the Power of Personalization?

Giving consumers a personalized online shopping experience requires an ecommerce platform’s AI, security and flexible billing features.

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Subscription Commerce Tips to Keep Customers Coming Back

Subscription Commerce Tips to Keep Customers Coming Back

Retain more customers! Our VP of Performance Marketing breaks down the subscription commerce strategies that reduce churn and drive sales.

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Video: 5 Tips for Launching a Subscription Program

Video: 5 Tips for Launching a Subscription Program

Get your subscription program off to the best start. Learn quick tips for offering subscription services and see how to set your program up for long-term success.

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Successful Direct-to-Consumer Strategies for Evolving Brands

Successful Direct-to-Consumer Strategies for Evolving Brands

Brands wanting to align with shifting consumer buying habits must double down on direct-to-consumer offerings. Our COO Ro Bhatia explains how brands can navigate new digital DTC opportunities and build lasting customer relationships.

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The Formula for Calculating Customer Lifetime Value

The Formula for Calculating Customer Lifetime Value

Customer lifetime value (CLTV) is the projected revenue that a customer will generate during their lifetime. Read how it can help transform all levels of thinking in your organization.

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How Smart Dunning Can Revolutionize Your Subscription Rebill Strategy

How Smart Dunning Can Revolutionize Your Subscription Rebill Strategy

sticky.io’s Smart Dunning tool removes the guesswork of when to rebill customers after a declined transaction. Smart Dunning gives subscription merchants the power to reduce churn and recover more revenue.

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